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Privacy Policy

Privacy Policy

At Lithia Movers, we prioritize the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our services. By using our services, you agree to the terms outlined in this policy.

Information We Collect

We collect personal information to provide you with efficient and personalized moving and storage services. The types of information we collect include:

  1. Personal Identification Information: Name, address, email address, phone number, and other contact details.

  2. Payment Information: Credit card details or other payment-related data used to process transactions.

  3. Service Details: Information about your moving and storage requirements, such as addresses, inventory, and scheduling preferences.

  4. Usage Data: Information about your interaction with our website, including IP address, browser type, and browsing activity, collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

  1. Provide, manage, and improve our moving and storage services.

  2. Process transactions and send confirmations.

  3. Communicate with you about your move, including updates and support.

  4. Respond to inquiries and provide customer service.

  5. Improve our website and services based on user behavior and feedback.

  6. Comply with legal obligations and protect against fraud or security issues.

How We Protect Your Information

We implement robust security measures to safeguard your personal information, including:

  1. Encryption: We use secure encryption technologies to protect sensitive data.

  2. Access Control: Only authorized personnel have access to your information.

  3. Regular Monitoring: We monitor our systems for potential vulnerabilities and regularly update security protocols.

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with:

  1. Service Providers: Trusted third parties who assist in delivering our services, such as payment processors or logistics partners.

  2. Legal Compliance: Authorities or organizations when required by law or to protect our legal rights.

Your Rights

You have the right to:

  1. Access Your Data: Request a copy of the personal information we hold about you.

  2. Update Your Data: Correct any inaccuracies in your information.

  3. Delete Your Data: Request the deletion of your personal information, subject to legal and contractual obligations.

  4. Opt-Out: Choose not to receive promotional communications from us.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your user experience and gather analytics. You can control cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this page regularly.

Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us:

Thank you for trusting Lithia Movers with your moving and storage needs. We are committed to protecting your privacy and providing you with exceptional service.